FAQ
FREQUENTLY ASKED QUESTIONS
We’re used to answering questions all the time, it’s the nature of our industry. Do you have a doubt that you would like us to solve? Before picking up the phone, you can check out our answers to some of the most frequently asked questions below.
WHAT IS YOUR RETURN POLICY FOR SALE ITEMS?
Please see our returns policy page for more information.
WILL YOU ADJUST THE PRICE OF AN ITEM THAT GOES ON SALE SHORTLY AFTER I PURCHASED IT?
No, a newsletter will inform subscribers of up and coming sales for Mens, Womens and kids to ensure our customers have the best value for money.
WHAT ARE COOKIES?
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
DOES INTELLIGENT MOUNTAIN HAVE A MOBILE SITE?
Yes, we do. You can find more information on our Accessibility page.